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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesslyn Smith

April 1, 2026

5  out of  5
rating by Jesslyn Smith
"Greg is a hoot!!! Love him. Along with a great uplifting personality, he was very professional and courteous. He got me a great price on my car insurance. He's very thorough in answering any and all questions. Looking forward to working with him."
We responded:
"Thank you, Jesslyn! I'm happy to hear that we made your experience enjoyable and provided you with a great rate on your car insurance. We work hard at providing a great customer experience when buying insurance. We look forward to continuing to work with you! Let us know if there's anything else we can assist with."
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Carolain Rivas

March 24, 2026

5  out of  5
rating by Carolain Rivas
"Muy agradecida con su ayuda , fue muy paciente y amable excelente persona confiable"
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Sahyli Granda

March 19, 2026

5  out of  5
rating by Sahyli Granda
"I had an excellent experience with State Farm for my auto insurance; the service was professional, efficient, and made the whole process smooth and stress-free. They helped me find the best coverage for my needs and explained everything clearly. I especially appreciated that the service is bilingual, which is incredibly helpful for the Hispanic community, making communication easy in both English and Spanish. I highly recommend their auto insurance services, and a special thank you to Yisandra Cespedes."
We responded:
"Thank you, Sahyli for your wonderful feedback! I'm so happy to hear that Yisandra and our team, provided you with professional and efficient service. It's great to know that our bilingual service made the process easier for you. We're here to help with any of your insurance needs!"
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Kaeyla Lewis

March 17, 2026

5  out of  5
rating by Kaeyla Lewis
"very nice, helpful, fast service."
We responded:
"Thank you, Kaeyla for the great review. I'm happy to know you found our service team to be nice, helpful, and fast! Your feedback means a lot to us. We look forward to working with you. Thakk you for your trust and selecting our Agency. "
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debbie h

March 16, 2026

5  out of  5
rating by debbie h
"Natalie is always there for us. We trust her completely with our policies."
We responded:
"Thank you for your feedback, Debbie! I'm happy to hear that you have a great level of trust in Natalie. She and our team are dedicated to providing amazing customer service. If you need anything at all, feel free to reach out!"
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Aliniuska Oliva

March 12, 2026

5  out of  5
rating by Aliniuska Oliva
"Muy buen servicio , la atención fue 10 / 10 me encantan"
We responded:
"Gracias, Aliniuska. Me alegra saber que estás satisfecha con nuestro servicio y atención. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
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Derby City Environmental

March 11, 2026

5  out of  5
rating by Derby City Environmental
"Talked to Natalie and added my Homeowners with my existing auto coverage. Natalie was very friendly, helpful and knowledgeable with what I needed. Happy to have a such a great State Farm Office to work with!"
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jackie lehman

March 11, 2026

5  out of  5
rating by jackie lehman
"Natalie Dempster at the Greg Haus State Farm office is amazing. She has helped me so much in the past couple of months getting our insurance in order and where we need to be as a family . I would highly recommend her as your go to insurance agent."
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Yor 502

March 5, 2026

5  out of  5
rating by Yor 502
"Excelente servicio de la agente Yixandra Cespedes, muy profesional, carismática y comprometida de lograr junto a sus clientes la mejor cotización y seguro👏🏻👏🏻👏🏻."
We responded:
"¡Gracias por tu reseña, Yor 502! Me alegra saber que Yixandra te brindó un servicio tan profesional y carismático. Nos esforzamos por ofrecer siempre lo mejor a nuestros clientes. Estamos aquí para ayudarte con lo que necesites."
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Yanetsy Valera

February 19, 2026

5  out of  5
rating by Yanetsy Valera
"Agradecida por el excelente servicio que m prestó Yisandra céspedes.Muy atenta y eficiente en su trabajo recomiendo 100 de 100 a este seguro."
We responded:
"Gracias, Yanetsy. Me alegra saber que Yisandra te brindó un servicio tan atento y eficiente. Apreciamos mucho tu recomendación y estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Mirelia Laffita

February 18, 2026

5  out of  5
rating by Mirelia Laffita
"Muy buena y razonable muy sastifecha con yisandra me atendió muy bien estoy muy agradecida"
We responded:
"¡Gracias, Mirelia! Me alegra saber que estás satisfecha con el servicio que Yisandra te brindó. Estamos aquí para ayudarte con cualquier cosa que necesites. Gracias por elegirnos."
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Orlando Rodriguez Fornes

February 4, 2026

5  out of  5
rating by Orlando Rodriguez Fornes
"Muy buena atención , y personal muy agradable"
We responded:
"¡Gracias, Orlando! Me alegra saber que recibiste una atención excelente y que nuestro equipo te pareció agradable. Estamos aquí para ayudarte con cualquier cosa que necesites. Gracias por elegirnos."
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Joe Schmidt

January 30, 2026

5  out of  5
rating by Joe Schmidt
"Mary Kay and the team at Greg Haus State Farm have been amazing to work with. Mary Kay’s customer service is top notch and has made dealing with an unfortunate claims process a breeze. I highly recommend Mary Kay and Greg Haus State Farm to everyone I meet! 5-Star service all around!"
We responded:
"Thank you, Joe! I'm happy to hear that Mary Kay and our team provided you with such excellent service during your claims process. Your review means a lot to us. We take a lot of pride in our customer service, and I am glad we could help out in an unfortunate circumstance. "
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Yordy

January 29, 2026

5  out of  5
rating by Yordy
"Excelente experiencia con esta compañía de seguros. Desde el primer momento nos brindaron una atención amable, clara y profesional. Siempre están disponibles para responder preguntas y nos ayudaron a encontrar una cobertura adecuada para nuestros carros a un buen precio. Nos sentimos respaldados y tranquilos sabiendo que estamos en buenas manos. ¡Totalmente recomendados! Gracias por ese excelente equipo . Yixandra y Alejandro mil Gracias !"
We responded:
"¡Gracias, Yordy! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Nuestro equipo, incluyendo a Yixandra y Alejandro, se esfuerza por brindar un servicio amable y profesional. Nos complace que te sientas respaldado y satisfecho con la cobertura de tus carros. Estamos aquí para ayudarte siempre que lo necesites."
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Rosa Esther Valdespino Gago

January 28, 2026

5  out of  5
rating by Rosa Esther Valdespino Gago
"Ha sido una buena atención. Un buen precio y recomiendo a State Farm."
We responded:
"¡Gracias, Rosa Esther! Me alegra que hayas recibido una buena atención y que estés satisfecha con el precio. Agradecemos mucho tu recomendación. Estamos aquí para ayudarte con cualquier cosa que necesites."
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Graciela Reyna

January 21, 2026

5  out of  5
rating by Graciela Reyna
"State Farm has always taken care of me, but this specific office is amazing! Mary Kay is such a wonderful spirit and shows so much compassion and patience. When I am in a bind, facing hardship, or whatever the case may be- she has always been kind and given me options so I can continue my coverage and remain a State Farm policy holder. This specific location rocks! 🩵🩵🩵"
We responded:
"Thank you so much for taking time to review our office!! I am so glad you are happy with the service you receive. We strive to provide the best customer service possible."
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Victoria Martinez

January 8, 2026

5  out of  5
rating by Victoria Martinez
"Natalie is awesome!! If I have a issue she is on top of whatever issue I have and handles it like its her owe and im very appreciated. Thank you Natalie your the best and I always recommend State farm and have people to ask for you!"
We responded:
"Thank you so much for the kind words Victoria. We really appreciate the five star review. We work really hard to help our customers and Joseph does a fantastic job! We really look forward to working with you."
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Nyree Parker

December 18, 2025

5  out of  5
rating by Nyree Parker
"Jason was super nice and took care of getting me and my kids set up! Very professional and personable."
We responded:
"Thank you, Nyree! I'm so happy to hear that Jason was very professional and personable. I am also glad that he was able to get your family protected. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Gabriel Salazar

Gabriel Salazar

December 1, 2025

5  out of  5
rating by Gabriel Salazar
"Buen servicio y muy amable trato del agente"
We responded:
"Gracias, Gabriel. Me alegra saber que recibiste un buen servicio y un trato amable. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Antonio CM

November 24, 2025

5  out of  5
rating by Antonio CM
"Después de varias experiencias negativas con agentes de seguros en Florida, llegué a esta oficina con muchas dudas y desconfianza. Un compañero de trabajo me recomendó hablar con ella, pero sinceramente no esperaba mucho. Sin embargo, desde el primer momento me sorprendió. Es una agente extremadamente amable, paciente y profesional. Se toma el tiempo de explicar cada detalle, responde todas las preguntas sin apuro y demuestra un conocimiento real del proceso. Lo que más me gustó es que no solo vende un seguro: se preocupa porque entiendas lo que estás contratando y que realmente tengas la mejor opción para ti. La atención fue tan buena que superó por completo mis expectativas. Hoy puedo decir que confío plenamente en su trabajo y en sus recomendaciones. Si estás buscando un seguro y quieres sentirte bien atendido, escuchado y orientado, definitivamente ella es la persona indicada. Yisandra la recomiendo 100%."
We responded:
"¡Gracias por compartir tu experiencia, Antonio! Me alegra saber que Yisandra pudo cambiar tu percepción sobre los agentes de seguros y brindarte una atención tan completa y profesional. Nos enorgullece saber que te sientes bien atendido y confiado en nuestras recomendaciones. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. Estamos aquí para ayudarte."
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Donna W Olsen

November 14, 2025

5  out of  5
rating by Donna W Olsen
"I highly recommend Jason. Wonderful experience, Saved lots of money. Excellent customer experience"
We responded:
"Thank you for your five star review, Donna! I'm happy to hear that Jason provided you with such a wonderful experience and helped you save money. We’re committed to delivering excellent customer service. If you need anything at all, please do not hesitate to call."
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Yuliet Anzardo

November 14, 2025

5  out of  5
rating by Yuliet Anzardo
"Muy buena"
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Shannon Kuper

November 14, 2025

3  out of  5
rating by Shannon Kuper
"I have been a customer for about 5 yrs and in that time my home owners insurance has almost doubled without having any claims! I tried to get them to find ways I can lower the cost but they never got backed to me after telling me they would call back within a week. After one month of waiting I had to call them twice to get an answer of there was nothing they could do."
We responded:
"Thank you, Shannon, for sharing your experience. I am sorry that we didn't get back to you. We strive to provide the best customer service possible and obviously we did not meet that standard. Unfortunately, State Farm, and the entire insurance industry in Kentucky has been facing a lot of challenges with claims. We are seeing a significant increase in the volume and cost of claims. Kentucky has experienced way more extreme weather events in the past few years. This has forced insurance companies to increase rates. "
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terrica simpson

November 13, 2025

5  out of  5
rating by terrica simpson
"I had been with this one insurance company for 8years and the rates kept creeping up! So I decided to check out State Farm spoke with Jason N. Was so friendly and helpful took his time to explain everything to me, no rush like a Car Salesman. My rates were great for two vehicles and rental insurance! Go check Jason N. Out on Lexington Rd."
We responded:
"Thank you for your review, Terrica! I'm so happy to hear that Jason provided you with such a great experience. It's always so nice to hear when one of our customers has a great experience. Thank you so much for being a customer. We look forward to working with you."
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Francis Santana

November 11, 2025

5  out of  5
rating by Francis Santana
"Encantada con el servicio por parte de state farm pero en especial con la agente yisandra tan amable y atenta y muy paciente sobretodo…. Gracias tengo mi seguro de auto y realmente estoy satisfecha de acuerdo al precio y el servicio que ofrecen"
We responded:
"Gracias, Francis. Me alegra saber que estás satisfecha con el servicio y el precio de tu seguro de auto. Yisandra es realmente un gran activo para nuestro equipo, y nos complace que haya podido ayudarte de manera tan amable y atenta. Si necesitas algo más, estamos aquí para ayudarte."